Insights

Addressing Burnout Among Medical Assistants – Heal...

Timothy Seay-Morrison, EdD, LCSW, joins the Healthcare Experience Matters podcast this week to discuss his co-authored burnout study.

PRC’s National Health Survey Brief: Rural He...

Rural communities tend to be older with increasing health needs, while health care resources are often scarce and/or geographically distant.

Fostering a Culture of Excellence

Explore how to use employee engagement to foster a strong employee & servant leadership culture, improve HCAHPS, and retain and recruit staff.

Introducing the PX Success Series

Optimize your patient experience performance in with our PX Success Series of videos, now available exclusively to PRC partners.

CARES™ Connect for Better Patient Communication –...

Kathleen Lynam describes the elements of an effective discharge solution in this latest episode of Healthcare Experience Matters.

2022 PRC National Healthcare Consumer Study

Responding to the evolution in healthcare habits, PRC conducts a survey of consumers across the country, looking for habitual trends.