Insights

Exploring the Impact of Employee Culture and its I...

Explore employee culture’s influence on both patient experience & safety, plus the importance of being grateful and sending thanks.

The Importance of Gratitude with Katrina Coleman,...

Gratitude is something that should always be top of mind, but it is especially relevant to discuss around the holidays.

CMS Publishes OPPS Final Rule

CMS published an OPPS final rule in the Federal Register which contains important information for several different programs.

PRC’s National Health Survey Brief: Overweig...

PRC’s National Health Survey reveals that 61% of American adults are currently overweight or obese, based on reported heights and weights.

Best Practices: Survey Invite Cards

Tips for maximizing survey participation from your patients when using survey invite cards.

CMS Finalizes Expanding Home Health CAHPS VBP

In a recent Federal Register final rule, CMS finalized including all Medicare-certified home health agencies in an HH VBP Model.