Insights

Introducing the PX Success Series

Optimize your patient experience performance in with our PX Success Series of videos, now available exclusively to PRC partners.

CARES™ Connect for Better Patient Communication –...

Kathleen Lynam describes the elements of an effective discharge solution in this latest episode of Healthcare Experience Matters.

2022 PRC National Healthcare Consumer Study

Responding to the evolution in healthcare habits, PRC conducts a survey of consumers across the country, looking for habitual trends.

Exploring the Impact of Employee Culture and its I...

Explore employee culture’s influence on both patient experience & safety, plus the importance of being grateful and sending thanks.

The Importance of Gratitude with Katrina Coleman,...

Gratitude is something that should always be top of mind, but it is especially relevant to discuss around the holidays.

CMS Publishes OPPS Final Rule

CMS published an OPPS final rule in the Federal Register which contains important information for several different programs.