Insights

2021 CAHPS® Round-Up

Join PRC experts for an informative webinar that covers developments and updates in CAHPS® and VBP throughout 2021.

Case Study: Fostering a Culture of Excellence

Mission Regional’s dedication, coupled with PRC’s continued partnership, translates to an excellent care experience in the eyes of patients.

More COVID? More than I Can Take? – Healthcare Exp...

If you feel COVID-19 is impacting you (or your team’s) compassion, resilience, or joy in the workplace, today’s podcast is for you.

Why Physician Engagement is Important – Heal...

Supporting physicians is crucial, so healthcare institutions of all sizes & scope should make physician engagement a priority.

Senior Leader Rounding on Physicians – Healthcare...

When rounding on physicians is neglected, the costs of disengagement and burnout are just too serious to ignore.

CMS Finalizes Changes to VBP Due to Pandemic

CMS provided the FY 2022 IPPS Final Rule, which provides guidance on the use of CY2020 HCAHPS data for Value Based Purchasing (VBP).