Insights

Coming Soon: Advanced Comment Analytics

Join us for a client-exclusive webinar where our Senior Vice President, Research Operations will introduce a new way to listen to patients.

PRC Esurveys: Frequently Asked Questions

Among PRC’s methodologies for patient experience research, the most common are phone interviews and Esurveys.

PRC’s National Health Survey Brief: Risks to...

Healthcare systems face the daunting work of caring for our oldest adults, a majority of whom experience multiple concurrent diseases or conditions, including chronic pain.

Coming Soon: The Radiation Oncology Model

CMS will field the CAHPS® Cancer Care Survey to Radiation Oncology beneficiaries starting in April 2021.

How to Become a Top Performer: 5 P’s of Pati...

Discover foundational elements of success & how to accomplish those steps with consistency in your inpatient & emergency department care.

2021 HCAHPS Mode Experiment Preview

In 2021, CMS will test modifications to web-based survey modes & investigate potential new questions not currently included on HCAHPS surveys.