Insights
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Insights

Creating a Culture of Mutual Care and Mutual Respe...
This conversation tackles compassion fatigue & shapes clear expectations for the shared responsibility between colleagues & customers.

A Pandemic’s Effect on Health in the US
Explore COVID-19’s lingering impact on communities across the country with data from PRC’s National Health Survey.

2023 PRC Healthcare Experience Summit OnDemand Ses...
View OnDemand recordings of sessions from our 2023 Healthcare Experience Summit.

PRC’s National Health Survey Brief: Diversity, Equ...
PRC’s community health research highlights health disparities that could benefit from such DEI-focused efforts to promote health equity.

OAS CAHPS Checklist: Protocol to Best Practices
Join PRC for a review of the components & changes in the OAS CAHPS program as we move towards mandatory data collection & submission.

FFY 2024 HCAHPS VBP Update
CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems, including updates for the VBP program.