by Isaiah Dominguez | Aug 20, 2019 | Patient Experience, Utility
Organizations are making greater investments toward improving patient experience than ever before, especially interactions between caregivers and patients. To both understand the return healthcare organizations are getting from their investments in patient experience,...
by Isaiah Dominguez | Aug 16, 2019 | Utility
Having the same daily routine can be as stagnant as counting the minutes left in your shift. As you make your way through the lobby, you say hi to Dana, the receptionist, and slowly munch on your oatmeal raisin granola bar as you scan the bulletin board for new...
by Isaiah Dominguez | Aug 15, 2019 | Patient Experience
CMS published the proposed rule for the CY 2020 Physician Fee Schedule in the Federal Register on August 8, 2019. CMS is currently seeking public comment on a few items that would impact both the CAHPS for ACOs and CAHPS for MIPS programs. CAHPS for ACOs Quality Score...
by Isaiah Dominguez | Aug 15, 2019 | Patient Experience
Join Erin Godden, PRC CAHPS Communication Manager, as she outlines the updates to the 2019 CAHPS for ACOs. Questions? Reach out to the CAHPS team by email at [email protected]. Interested? Fill out the form below to be taken directly to the...
by Isaiah Dominguez | Aug 8, 2019 | Patient Experience, Utility
Volunteers make the world go round. In the US alone, volunteerism has an estimated economic value of over $167 billion, according to The National Community Service. Hospitals especially rely on volunteers acting as the backbone and stabilizing in-house...
