by Isaiah Dominguez | Jul 11, 2019 | Employee Experience
How Nurse Bullies are Affecting Healthcare and How to Transform Better Work Environments When the word “bullying” comes up, the mind naturally turns to students. While bullying likely affects kids the most, unfortunately, it’s not something the rest of us are exempt...
by Isaiah Dominguez | Jul 2, 2019 | Utility
On New Year’s Day, we started 2019 with a new tagline: Healthcare Differently. We wanted to do more than just make New Year’s Resolutions (though you’ll be pleased to hear that the resolutions we did make are going well) we wanted to start seeing more than just the...
by Isaiah Dominguez | Jun 26, 2019 | Employee Experience, Patient Experience
“Slow and steady wins the race.” Remember this phrase? This underlines the method of sustaining the simplicity of “quality over quantity.” Hospitals are routinely exploring fresh new ideas to improve team building through patient, employee, and the physician...
by Isaiah Dominguez | Jun 25, 2019 | Patient Experience
We’re excited to start the summer learning about CAHPS! Join Jan Gnida, CPXP, Senior Vice President of Research Operation and Erin Godden, CAHPS Communications Manager, to get the latest news from the Centers for Medicare & Medicaid Services (CMS) about...
by Isaiah Dominguez | Jun 14, 2019 | Utility
While preparing our new campaign to reshape healthcare market research, we realized sometimes the language is the hardest part! Here are some of the best outtakes from our filming session. While we may have to leave the terminology to the professionals, we’ll...
