by Isaiah Dominguez | Dec 23, 2019 | Utility
We started Mondays With Mel one year ago with the goal of giving even the smallest voices in healthcare a platform to share their stories. After 12 episodes, a bonus patient experience week mini-cast, and countless memories made, we’re so excited to roll out...
by Isaiah Dominguez | Dec 17, 2019 | Patient Experience
PRC is a partner in every sense of the word — we define success the way our clients define success. We understand the regulatory, demographic, and financial challenges hospitals face in today’s marketplace. Everything we do is designed to help hospitals build a...
by Isaiah Dominguez | Dec 11, 2019 | Utility
Whether you’ve hung the stockings, started snacking on candy canes, or are waiting for that next wintery day, the holiday season has arrived! Thank you for your partnership and striving for excellence with us. As we celebrate the giving season, we recognize our...
by Isaiah Dominguez | Dec 9, 2019 | Patient Experience
With the sharp decline in national HCAHPS response rates over the past few years, PRC has researched response rate data trends and the relationships between reporting variables. In our published PXJ research regarding the correlation of response rates and HCAHPS...
by Isaiah Dominguez | Dec 6, 2019 | Excellence Accelerator, Patient Experience, Utility
PRC was excited to host our second, sold out Excellence in Healthcare Summit in Tulsa, OK on Nov 15th, 2019. Our experienced team of presenters from PRC, Excellence Accelerator®, and Industry leaders engaged a full house of attendees on a range of topics from...