by Noah Larsen | Aug 1, 2022 | Patient Experience
Missouri Baptist Sullivan Hospital is a 35-bed critical access hospital located in Sullivan, Missouri. A member of BJC HealthCare, the hospital employs 395 care team workers to serve the patient populations of Crawford, Franklin, and Washington counties. With a strong...
by Noah Larsen | Jul 28, 2022 | Employee Experience
How to build and sustain a positive workplace culture is explored this week on the Healthcare Experience Matters Podcast, created by our Healthcare Experience Foundation partners. Katie Owens, Healthcare Experience Foundation (HXF) co-founder and president and PRC...
by Noah Larsen | Jul 21, 2022 | Physician Partnership
Everyone is pressed for time in healthcare and effective communication has always been a top priority. Effective communication does not necessarily need to take more time to implement though. As we learn on today’s podcast episode with Dr. George Mayzell, often it’s a...
by Noah Larsen | Jul 7, 2022 | Physician Partnership
In a previous article, we discussed excellence through the lens of top box measurement and how organizations can use our “excellence scale” for improvement in their patient experience. However, our dedication to excellence extends beyond measuring patient care,...
by Noah Larsen | Jul 7, 2022 | Patient Experience
Making his second appearance as a guest on our Healthcare Experience Foundation (HXF) partners’ Healthcare Experience Matters Podcast this week is Jeff Robbins. Jeff joins us for a memorable discussion on what drives his passion for promoting excellent patient...
