by Noah Larsen | Oct 12, 2026 | Patient Experience
PRC held their 2026 Healthcare Experience Summit on October 8, 2026. This year’s summit fell on National Heroes Day, so we brought together heroes from all parts of healthcare to share best practices and success stories, including a keynote session led by Johns...
by Noah Larsen | Sep 14, 2026 | Community Health
Mental health is a key component of overall health and well-being. Prevalence of mental health conditions can have serious social, emotional, and even physical implications for individuals and their communities, with the potential for introducing dysfunction and...
by Noah Larsen | Aug 28, 2026 | CAHPS Updates, Patient Experience
To further support our clients’ healthcare excellence journeys, the PRC CAHPS® team compiles quarterly reports of the latest updates and developments surrounding CMS’s line of CAHPS surveys, as well as other patient measure mandates. If you would like to receive these...
by Noah Larsen | Aug 28, 2026 | Market Perception
Healthcare market research can provide an incredible amount of information about how consumers perceive a health system. Who comes to mind first? Which organization is perceived as having the best quality? Which providers or health systems do consumers prefer? How do...
by Noah Larsen | Jul 1, 2026 | Patient Experience
In a previous article, we covered the Information Transfer PRO-PM survey ahead of its mandating by CMS for Hospital Outpatient Departments (HOPDs). However, that survey is not the only Patient-Reported Outcome Performance Measure (PRO-PM) soon to be required by CMS....
