by Noah Larsen | Apr 19, 2022 | CHNA, DEI
UnityPoint Health is a midwestern health system with over 50 regional hospitals, community network hospitals, clinics, and additional facilities serving communities in Illinois, Iowa, and Wisconsin. The organization employs over 32,000 care team and home health...
by Noah Larsen | Apr 14, 2022 | Employee Experience, Patient Experience
The Healthcare Experience Matters Podcast by our Healthcare Experience Foundation (HXF) partners welcomes back Katie Owens to our program this week. We chat about strategies for identifying and understanding our own strengths and weaknesses. Through our interview with...
by Noah Larsen | Apr 13, 2022 | CHNA, DEI
According to Healthy People 2030, social determinants of health (SDOH) are the conditions in the environments where people are born, live, learn, work, play, worship, and age that affect a wide range of health, functioning, and quality-of-life outcomes and risks...
by Noah Larsen | Apr 8, 2022 | Patient Experience
PRC provides Key Drivers of Excellence® to prioritize your important initiatives. Managers want to increase scores, but often do not know where to start, especially since a typical patient loyalty survey has 25-30 questions. Key Drivers® tell you what is most...
by Noah Larsen | Apr 7, 2022 | Patient Experience
In a recent proposed rule, CMS proposed delaying the current start date of the Radiation Oncology (RO) Model from 1/1/23 to a date that will be established through future rulemaking. CMS still believes that the RO model is valuable, but recognizes that the RO model...
