by Noah Larsen | Jan 27, 2022 | Employee Experience, Patient Experience
Fostering a Culture of Excellence Hosted by Amy Searls and Kane Dawson of Prime Healthcare As with other health systems across the nation, Prime Healthcare’s patient experience model has pivoted in lieu of COVID and staffing challenges. Hear about how one of...
by Noah Larsen | Jan 20, 2022 | Patient Experience
Optimize your patient experience performance in with our PX Success Series of videos. The PX Success Series is our latest way of helping you drive healthcare excellence in your organization, empowering your care team with a collection of concise, OnDemand videos about...
by Noah Larsen | Jan 13, 2022 | Patient Experience
Today we join our Healthcare Experience Foundation (HXF) partners to bring you an informative podcast interview with Kathleen Lynam about CARES™ Connect. Kathleen describes the elements of an effective discharge solution in this latest episode of Healthcare Experience...
by Noah Larsen | Dec 9, 2021 | Employee Experience, Patient Experience
Loyal listeners of our Healthcare Experience Foundation partners’ Healthcare Experience Matters podcast are in for a treat today as we hear from Win Howard, a devoted and passionate healthcare leader. Win is the Chief Executive Officer (CEO) of Asante Three...
by Noah Larsen | Nov 19, 2021 | Patient Experience
CMS published an OPPS final rule in the Federal Register which contains important information for several different programs, including OAS CAHPS and the Radiation Oncology (RO) Model. OAS CAHPS After a successful mode experiment in 2019, CMS finalized their approval...
by Noah Larsen | Nov 11, 2021 | Patient Experience
One of the most important things going for you is that people generally feel invested in the success of the organization that is providing their health care. We see that to an even greater degree in settings where patients have regular visits and the opportunity to...
