by Noah Larsen | Apr 6, 2021 | Patient Experience
Security Services represents a vital team in the continuum of care, as well as consisting of a wide range of activities from keeping patients and employees safe, demonstrating a welcoming demeanor, as well as (when needed) deescalating conflict/dangerous scenarios....
by Noah Larsen | Mar 17, 2021 | Patient Experience
During COVID-19, hospitals and health systems around the world have had to find ways to provide excellent care while ensuring the safety of patients and their medical staff. The steps taken by hospital leadership to manage COVID-19 exemplify PRC’s core value of...
by Noah Larsen | Mar 11, 2021 | Patient Experience
The goal of our HCAHPS Experience Resources is to equip your patient experience improvement efforts and create lasting results. In our work, we have the opportunity to work with extraordinary leaders, staff, and physicians who care deeply about cultures that strive to...
by Noah Larsen | Mar 4, 2021 | Patient Experience
The goal of our HCAHPS Experience Resources is to equip your patient experience improvement efforts and create lasting results. In our work, we have the opportunity to work with extraordinary leaders, staff, and physicians who care deeply about cultures that strive to...
by Noah Larsen | Mar 4, 2021 | Patient Experience
During a recent HCAHPS vendor training, CMS announced that Care Compare (formerly Hospital Compare) will not update in July 2021 as previously announced, due to delays in the submission of Q3 2020 HCAHPS data. Care Compare currently displays January–December 2019...
by Noah Larsen | Mar 3, 2021 | Patient Experience
The goal of our HCAHPS Experience Resources is to equip your patient experience improvement efforts and create lasting results. In our work, we have the opportunity to work with extraordinary leaders, staff, and physicians who care deeply about cultures that strive to...
