by Noah Larsen | Aug 31, 2020 | Patient Experience
The last several months have brought profound changes to both the employee experience and patient experience. Sudden change presents great opportunities for learning, and PRC has been examining our clients’ data and listening to caregivers and leaders in order to...
by Noah Larsen | Aug 21, 2020 | Patient Experience
Your hospital has recently received your annual VBP report from CMS, and now your leaders are asking, “How does this information relate to the improvement work we are doing NOW?” PRC’s Jan Gnida, CPXP, will walk you through how to use our innovative VBP Calculator on...
by Noah Larsen | Aug 18, 2020 | Employee Experience, Patient Experience
Asante Three Rivers Medical Center is a 125-bed acute care hospital in Grants Pass, Oregon, part of the Asante health system with locations across Southern Oregon. Altogether, Asante has been ranked as a “Top-15 Health System” by IBM Watson Health for...
by Noah Larsen | Jun 17, 2020 | Patient Experience
In the spring of 2020, medical practices that were easing into a blended approach for patient visits of 10% telehealth/90% in-person suddenly found those numbers flipped upside down. Some practices hadn’t even started down the telehealth road; others had completely...
by Noah Larsen | May 29, 2020 | Employee Experience, Patient Experience
PRC has the pleasure of working with hospitals and health systems around the country who continue to offer excellent care during the COVID-19 health crisis. However, it’s important to remember that excellent care cannot be achieved without the work of an equally...
by Noah Larsen | May 21, 2020 | Excellence Accelerator, Patient Experience
Created by PRC Excellence Accelerator® coaches in partnership with Maryland Healthcare Education Institute, the Compassion Tribe Video Series is a collection of videos to help healthcare organizations manage, work, and lead during the COVID-19 health crisis, with...
