Joni Jan Gnida, CPXP, and Andrea Paseka, BA, two of PRC’s resident CAHPS® experts, for a webinar that covers developments and updates in CAHPS® and VBP throughout 2021, along with the impact of the COVID-19 pandemic on patient perceptions and CAHPS® performance.
CAHPS® programs discussed during the webinar include:
- HCAHPS
- OAS CAHPS
- ED CAHPS
- CAHPS for ACOs/MIPS