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PRC Esurveys: Frequently Asked Questions

November 3, 2020


PRC offers multiple methodologies for your patients to share their healthcare experience feedback. Among these, the most common methodologies are phone interviews and Esurveys. PRC has years of experience conducting both; with the dynamic nature of healthcare, more organizations are utilizing a multi-methodology approach for obtaining patients’ perceptions. Your organization may opt to do one or a combination of these, providing a broad invitation reach to your patient population with an opportunity to share their valuable feedback.

PRC partners with each organization to meet your patient experience needs, and therefore customizes this setup on a client-by-client basis. For specific details regarding your study setup, please check with the patient experience lead within your organization or contact your PRC service team.