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End-to-End Patient Experience
End-to-End Patient Experience Optimize your patient care with one comprehensive solution. Through these calls, your hospital has an opportunity to identify errors and reduce readmission, boost patient loyalty, cultivate an effective feedback loop for hospital leaders,...
OAS CAHPS Checklist: Protocol to Best Practices
Join PRC for a review of the components & changes in the OAS CAHPS program as we move towards mandatory data collection & submission.
FFY 2024 HCAHPS VBP Update
CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems, including updates for the VBP program.
2024 Summit
Wednesday, September 25, 2024 Healthcare Leadership Award Categories | Registration Page
FFY 2024 HCAHPS Final Rule Published
CMS confirmed several changes for HCAHPS guidelines as a result of observations from the 2021 HCAHPS mode experiment.
2023 PRC National Healthcare Consumer Study
The 2023 PRC National Consumer Study looks at trends of how consumers nationwide feel about the state of healthcare in their own communities.