by Isaiah Dominguez | Oct 2, 2019 | Physician Partnership
Human nature inspires us to create myths in the face of misunderstanding: to a sailor, a manatee becomes a mermaid and an elephant skull becomes cyclopean remains. And while independent physicians are very much not mermaids, the myths surrounding them nonetheless...
by Noah Larsen | Oct 1, 2019 | Patient Experience
Ensuring patients feel confident in their next steps following discharge or a visit are vitally important in continuity of care and outcomes. Many times, despite our best intentions, there is a disconnect between the communication and actions we put in place to...
by Noah Larsen | Sep 24, 2019 | Patient Experience
Control charts, or “Shewhart charts,” have become increasingly popular as part of a hospitals’ quality improvement regimen. They are often used when analyzing hospital acquired infections, emergency room wait times, and several other quantitative processes that need...
by Noah Larsen | Sep 19, 2019 | Patient Experience
Reliability is the degree to which a measure will produce the same result every time. A ruler is inflexible; its demarcations do not vary. When we use it to measure a block of wood, for example, it produces the same result every time. Likewise, a good survey question...
by Noah Larsen | Sep 18, 2019 | Patient Experience
Conducting senior leader rounding (SLR) in the ambulatory setting is an equally rewarding experience for the executive conducting the rounds and the staff/providers or leaders visited in their place of practice. While conducting SLR in the ambulatory setting is very...
