by Noah Larsen | Feb 26, 2024 | Patient Experience
CARES™ Connect: Safer Transitions, Unexpected Benefits, and Lessons Learned Hosted by: Alexandra Winters, Assistant Vice President for Patient Experience at Nuvance Health Audrey Page, Senior Vice President, Patient Experience Solutions at PRC Nuvance Health knew the...
by James Ratliff | Dec 6, 2023 | Employee Experience, Patient Experience
As hospitals across the country strive to balance efficiency with ensuring excellent patient experience, one of the obstacles requiring attention is patient readmissions. Improving readmissions is vital for health systems because it signifies a commitment to...
by James Ratliff | Jun 28, 2023 | Patient Experience
Reducing Readmissions with CARES™ Connect OnDemand Webinar Now Available Improving quality outcomes is critical for all healthcare organizations. Yet, many times teams feel stuck improving HCAHPS, care transitions, readmissions and patient loyalty. New research from...
by Noah Larsen | Aug 3, 2021 | Patient Experience
There’s no getting around it: the transition home following hospitalization can be frantic, and a poor discharge experience can sour otherwise excellent patient care, or worse, result in hospital readmission. That’s why PRC launched CARES™ Connect alongside the...
by Noah Larsen | Jun 29, 2021 | Patient Experience
In the past 6 months have you or a member of your staff: Worried about a patient (or two) that was discharged from your unit but you had an inkling that neither they or their family member understood the instructions you provided Felt you did not have enough time to...