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When the Patient Experience Shifts: Findings and Implications from our Nationwide Analysis

April 8, 2021

The COVID-19 pandemic has shifted patient perceptions in dramatic ways across the United States. Our analysis has found heightened variability throughout the pandemic. Join Jan Gnida and Katie Owens for a look at our national pandemic analysis. We will explore data trends across the continuum of care to provide context for your own performance evaluation and goal setting. We will devote time to supporting participants with practical strategies to adopt in your organization to make the patient experience a unifying force moving forward.

Fill out the form below to view an OnDemand recording of the webinar, and send us an email to receive the slides from the webinar.