by James Ratliff | Oct 30, 2023 | Employee Experience, Patient Experience
Creating a Culture of Mutual Care and Mutual Respect Hosted by: Kelly F. Marcroft, RN, MSN, CEN, CPXP, Director of Human Centered Care, Emergency Services at Hartford HealthCare Elizabeth Begley, MS, RN, LNC, CPXP, System Director of Customer and Patient Relations at...
by James Ratliff | Oct 25, 2023 | CHNA
While pandemic-era polices may have ended, communities across the country are still feeling the effects of the COVID-19 pandemic. “A Pandemic’s Effect on Health in the US” compares data from the 2020 and 2023 editions of the National Health Study to...
by James Ratliff | Sep 29, 2023 | CHNA, Consumer & Brand, Employee Experience, Patient Experience, Physician Partnership
Revisit a day of of learning, networking, and recognition. PRC hosted 2023 PRC Healthcare Experience Summit, a conference full of sessions that explore the most pressing topics in healthcare. Attendees were able to connect with fellow hospital leaders and healthcare...
by James Ratliff | Sep 20, 2023 | CHNA, DEI
In recent years, there is growing recognition in health care, in the American workplace, and in wider society of the importance of addressing systemic issues and supporting individuals of all backgrounds by acknowledging and fostering the values of diversity, equity,...
by James Ratliff | Aug 23, 2023 | Patient Experience
OAS CAHPS Checklist: Protocol to Best Practices OnDemand Webinar Available Now! Join PRC’s CAHPS® experts for a review of the components and changes in the OAS CAHPS program as we move towards mandatory data collection and submission beginning with January 2024...