by Noah Larsen | Aug 26, 2022 | Patient Experience
CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems (IPPS), which can be viewed here. As proposed in May, for FFY2023, CMS is suppressing several VBP measures and implementing a special scoring methodology that results in each...
by Noah Larsen | Aug 18, 2022 | Employee Experience, Patient Experience
We are excited to bring you an insider’s guide to leading with compassion this week on the Healthcare Experience Matters Podcast by our Healthcare Experience Foundation (HXF) partners. Our guest is HXF Co-founder and President and PRC Senior Vice President, Excellence...
by Noah Larsen | Aug 4, 2022 | Patient Experience, Physician Partnership
PRC Excellence Accelerator® and Healthcare Experience Foundation (HXF) Physician Coach, Trevor Turner, MD, brings his enthusiasm for the patient experience to our HXF partners’ Healthcare Experience Matters podcast this week. Dr. Turner joins us for a discussion...
by Noah Larsen | Aug 1, 2022 | Patient Experience
Missouri Baptist Sullivan Hospital is a 35-bed critical access hospital located in Sullivan, Missouri. A member of BJC HealthCare, the hospital employs 395 care team workers to serve the patient populations of Crawford, Franklin, and Washington counties. With a strong...
by Noah Larsen | Jul 7, 2022 | Patient Experience
Making his second appearance as a guest on our Healthcare Experience Foundation (HXF) partners’ Healthcare Experience Matters Podcast this week is Jeff Robbins. Jeff joins us for a memorable discussion on what drives his passion for promoting excellent patient...
by Noah Larsen | Jun 16, 2022 | Patient Experience
In today’s healthcare landscape, hospital leaders strive more than ever to optimize their top box survey performance. In CAHPS® surveys, it means higher VBP reimbursement and CMS star ratings. At PRC, we use “Excellent” as our top box response in our loyalty surveys...