Insights

Updated HCAHPS Mode Adjustments

CMS has announced that new mode adjustments will be applied to HCAHPS data, starting with patients discharged in January 2023.

What You Need to Know About OAS CAHPS in 2023

Explore “things to know” about OAS CAHPS and how PRC can collect meaningful data surrounding your patients’ outpatient surgical experiences.

Case Study: Fostering Health Equity by Creating Eq...

St. Joseph’s Health led the creation of equitable housing with access to healthcare resources to serve their community beyond hospital walls.

PRC’s National Health Survey Brief: Diabetes...

PRC’s National Health Survey finds 13.8% of American adults are diabetic, and 9.7% who are prediabetic or are “borderline” diabetic.

Seeing the Big Picture in CG-CAHPS Survey Administ...

While point-of-care surveys have their perks, a bigger picture presents itself when considering other methodologies for CG-CAHPS.

What Football Can Teach Us About Healthcare Brandi...

Amid the football season, we explore the similarities between successful, popular NFL teams and hospitals with strong brands.