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Insights

CMS Proposes Changes to VBP as a Result of the Pan...
CMS provided the FY 2022 IPPS Proposed Rule, which provides guidance on the use of CY2020 HCAHPS data for Value Based Purchasing (VBP).

CMS Releases HCAHPS National Pandemic Performance...
CMS anticipates not using any CY2020 HCAHPS data in VBP—either for the performance period for FFY2022 or as the baseline for FFY2024

HCAHPS Experience Resources: Care Transitions
Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.

HCAHPS Experience Resources: Doctor Communication—...
Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.

National HCAHPS Response Rates Continue to Fall
In the most recent Care Compare update, we see that national HCAHPS response rates have continued to fall.

PRC’s National Health Survey Brief: Racial/E...
Race & ethnicity are risk markers for other underlying conditions impacting health, such as housing, education, and other social determinants.