by Noah Larsen | Feb 16, 2022 | Foundations of Excellence
PRC’s PX Success Series “Foundation of Excellence” sessions provide education on key components to establishing an understanding of purpose for patient experience, how to consistently convey your culture, and how to leverage your patients and their...
by Noah Larsen | Feb 10, 2022 | Employee Experience
Katrina Coleman is back on our Healthcare Experience Foundation (HXF) partners’ Healthcare Experience Matters Podcast this week. Much like when she joined us back in November for her encouraging interview with us about gratitude, today’s episode is another...
by Noah Larsen | Feb 3, 2022 | Employee Experience
Timothy Seay-Morrison, EdD, LCSW, co-author of the research article called, Factors Affecting Burnout Among Medical Assistants, joins our Healthcare Experience Foundation (HXF) partners for the Healthcare Experience Matters podcast this week to discuss the study. Dr....
by Noah Larsen | Feb 1, 2022 | CHNA
Rural Americans, in many ways, experience health and health care very differently from those in more urbanized areas. Rural communities tend to be older with increasing health needs, while health care resources in rural areas are often scarce and/or geographically...
by Noah Larsen | Jan 27, 2022 | Employee Experience, Patient Experience
Fostering a Culture of Excellence Hosted by Amy Searls and Kane Dawson of Prime Healthcare As with other health systems across the nation, Prime Healthcare’s patient experience model has pivoted in lieu of COVID and staffing challenges. Hear about how one of...