by Noah Larsen | Aug 9, 2019 | Physician Partnership
Key Drivers of Excellence® are the areas that are most influential to physicians’ overall perceptions; in other words, they provide you with a more specific place to focus your efforts. Every survey question provides information, but not every piece of information is...
by Noah Larsen | Aug 7, 2019 | Patient Experience
Statisticians have realized that there is one issue that is far more important than sample size to producing useful data, and that is bias. If one does not draw an accurate sample, one cannot speak intelligently about the nature of the population. PRC works hard to...
by Noah Larsen | Aug 1, 2019 | Patient Experience
It’s that time of year again! Before you take a peek at your crisp, new VBP report, let’s go over it together and make sure everything makes sense.
by Noah Larsen | Aug 1, 2019 | Patient Experience
CMS has clearly-outlined guidelines for every aspect of data collection and PRC has worked very hard over the last eight years to develop processes that adhere to these guidelines.
by Noah Larsen | Jul 30, 2019 | Patient Experience
Patients’ perceptions of Responsiveness have emerged among the key drivers for many of America’s Hospitals and HealthSystems. Responsiveness is measured by two items in the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems Survey: 1. During this...
