by Noah Larsen | Jan 25, 2019 | Patient Experience
Studying what’s wrong, communicating compassion with patients, identifying opportunities for improvement, and coaching for excellence; all of which contribute to improving PX in your organization.
by Noah Larsen | Jan 24, 2019 | Physician Partnership
To assess physicians’ emotional and intellectual commitment to the organization, physicians are asked to rate their agreement with a list of statements. PRC calculates an engagement score for each physician by averaging their responses.
by Noah Larsen | Jan 14, 2019 | Patient Experience
Care transitions measurement was added to the HCAHPS survey in January 2013, and became part of Value-Based Purchasing as of 2016 patients. One of the goals for this added measurement is to lower re-hospitalization rates, by ensuring patients have the proper education...
