2025 Healthcare Leadership Award Recipients Announced

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FFY2023 HCAHPS Proposed Rule Published

FFY2023 HCAHPS Proposed Rule Published

In a recent proposed rule, CMS announced several changes to Value Based Purchasing (VBP) for HCAHPS due to observations about data collected during the pandemic. Similar to the finalized rule last year for FFY2022, for FFY2023 (affecting October 2022 payments), CMS is...
Key Drivers FAQ

Key Drivers FAQ

PRC provides Key Drivers of Excellence® to prioritize your important initiatives. Managers want to increase scores, but often do not know where to start, especially since a typical patient loyalty survey has 25-30 questions. Key Drivers® tell you what is most...