by Noah Larsen | Apr 14, 2022 | Employee Experience, Patient Experience
The Healthcare Experience Matters Podcast by our Healthcare Experience Foundation (HXF) partners welcomes back Katie Owens to our program this week. We chat about strategies for identifying and understanding our own strengths and weaknesses. Through our interview with...
by Noah Larsen | Apr 7, 2022 | Patient Experience
Joining us for this week’s installment of our Healthcare Experience Foundation (HXF) partner’s podcast is Barry Fleming. We discuss takeaways, inspiring stories, and more from the Beryl Institute ELEVATE PX 2022 Conference. This event took place late last month...
by Noah Larsen | Mar 31, 2022 | Employee Experience
Our Healthcare Experience Foundation (HXF) partners are pleased to welcome back Nita A. Magee, PhD, RN, MHNP-BC, to the Healthcare Experience Matters podcast this week as we chat about mental health advice for busy practitioners. This is a “must listen” podcast for...
by Noah Larsen | Mar 24, 2022 | Patient Experience
Making his first appearance ever on our Healthcare Experience Foundation (HXF) partners’ Healthcare Experience Matters Podcast this week is Jeff Robbins. Jeff is a Coaching Leader with the HXF. He joins us to chat about what he has learned over the years when it...
by Noah Larsen | Feb 16, 2022 | Foundations of Excellence
PRC’s PX Success Series “Foundation of Excellence” sessions provide education on key components to establishing an understanding of purpose for patient experience, how to consistently convey your culture, and how to leverage your patients and their...