Insights

PRC’s National Health Survey Brief: Racial and Eth...

PRC’s National Health Survey reveals significant disparity by race & ethnicity for social determinants of health.

CAHPS Hospice 2025 Updates: What You Need to Know

CMS implemented updates to their CAHPS® Hospice survey for families of deceased patients—the following outlines changes to this somber-yet-important survey.

PIX Surveys for Beginners: Frequently Asked Questi...

Updated September 2025 – Take a moment to review the basics of the PIX survey and, if you work at an IPF, ensure your organization has selected a vendor to collect these insights.

HCAHPS Experience Resources: Medication Communicat...

Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.

Employee Recognition Templates

PRC has created a collection of communication materials for you to use in your organization that give your care teams the recognition they deserve.

Timeline for Public Reporting, Percentiles, and VB...

The following reflects PRC’s anticipated timeline for public reporting, percentile updates, and Value-Based Purchasing (VBP) application.