Insights

Dissecting the Patient-Consumer Quadrants

Explore how to bridge the gap between patient & consumer performance in a way that optimizes both for sustained organizational success.

Healthcare providers can often make a significant impact through the words used and their overall demeanor.

PRC’s CARES™ Connect solution is designed to support healthcare teams with safer transitions home for patients and reinforcing trust.

Your organization will receive a notification if someone mentions a serious situation during a patient experience survey.

Through strong leadership and utilization of PRC insights, York General has seen sustained improvements in employee culture indicators.

The Healthcare Experience Matter Podcast examines shifts in data within patient experience trends since the start of the pandemic.