Insights

PIX Surveys for Beginners: Frequently Asked Questi...

Updated September 2025 – Take a moment to review the basics of the PIX survey and, if you work at an IPF, ensure your organization has selected a vendor to collect these insights.

HCAHPS Experience Resources: Medication Communicat...

Resources designed to be action-oriented for leaders compelled to create meaningful & lasting improvements in patient’s perceptions of care.

Employee Recognition Templates

PRC has created a collection of communication materials for you to use in your organization that give your care teams the recognition they deserve.

Timeline for Public Reporting, Percentiles, and VB...

The following reflects PRC’s anticipated timeline for public reporting, percentile updates, and Value-Based Purchasing (VBP) application.

New HCAHPS Norms: August 2025

PRC Norm Benchmarks for New HCAHPS Measures Now Released on PRC EasyView®

HCAHPS Best Practices: Staff Work Well Together

This guide highlights why this measure matters—and how your teams can bring it to life at the bedside.