by Noah Larsen | Sep 29, 2022 | Patient Experience
Patient Rounding is a practice and a process, designed to connect leaders and patients and giving patients confidence in the organization, the team, its leadership, and quality of care. Why? To validate staff performance and provide a mechanism for following up on...
by Noah Larsen | Sep 29, 2022 | Patient Experience
Defining patient experience excellence is at the foundation of our Healthcare Experience Foundation partners’ Healthcare Experience Matters podcast interview this week with Lara Burnside. Lara is Senior Vice President, Chief Experience Officer with JPS Health...
by Noah Larsen | Sep 22, 2022 | Employee Experience
The need to foster healthy work environments for our leaders, staff and physicians and equip our teams with tools to broaden civility and combat incivility is at an all-time high. Over the past 12 months our Healthcare Experience Foundation (HXF) partners’...
by Noah Larsen | Sep 15, 2022 | Employee Experience
Joining us this week on our Healthcare Experience Foundation (HXF) partners’ Healthcare Experience Matters Podcast is Deborah K. Zastocki, DNP, EdM, MA, RN, NEA-BC, FACHE(r). Deborah brings her expertise to our show while expressing her thoughts on how effective...
by Noah Larsen | Sep 13, 2022 | Community Health
Saint Anthony Hospital is an independent, acute care, community hospital in Chicago, Illinois with 151 beds and nearly 1,000 employees. Founded in 1896, the faith-based, privately-owned facility serves a diverse patient population within Chicago’s western and...
