by Noah Larsen | May 28, 2026 | Market Perception
Healthcare organizations across the country recognize the importance of measuring patient experience. While some studies, such as CAHPS® surveys, are tied to reimbursement requirements, most hospitals and health systems understand that listening to patients is...
by Noah Larsen | Nov 12, 2025 | Market Perception, Patient Experience
Communications that Matter: The Value of Verbatim Employee Feedback Hosted by: Andy Ibbotson, CEO at RatingsMD Megan Yezak, APR, Marketing Manager at MyMichigan Health MyMichigan Health has expanded its successful transparency initiatives to include ratings and...
by Noah Larsen | Oct 20, 2025 | Market Perception
Beyond the Numbers: How Audience Intelligence Transforms Healthcare Brand Performance Hosted by: Samantha Linkous, Senior Strategist at Lewis Communications Hannah Williamson, Research Strategist at Lewis Communications Keith Schneider, Director, Market Perception at...
by Noah Larsen | Apr 14, 2025 | Market Perception
The more you study the competencies of hospitals and health systems with leading brand perceptions, the more it becomes clear their effectiveness stems from multiple perspectives. An excellent patient experience requires engaged employees motivated to provide...
by Noah Larsen | Mar 6, 2025 | Market Perception
Community Hospital is a 44-bed acute care hospital located in Grand Junction, CO. An independently-ran hospital since 1946, the organization employs roughly 1,400 individuals and operates within a service area of roughly 165,000 people in Grand Junction and across...
by Noah Larsen | Jan 13, 2025 | Market Perception
A healthcare brand can be many things, consisting of consumer perceptions of an organization’s quality and its strength compared to competitors. However, one thing a brand cannot be is stagnant. We live in an ever-changing world including the preferences of consumers...
