by Noah Larsen | Jan 30, 2023 | Patient Experience
CMS recently released its CY 2022 Final Rule for Outpatient and Ambulatory Surgery (OAS) CAHPS. In accordance with previous Rules, this Final Rule included the future timeline where OAS CAHPS will become a mandatory survey for VBP reimbursement starting in CY 2024 and...
by Noah Larsen | Jan 24, 2023 | Community Health, DEI
St. Joseph’s Health is a health system based out of Paterson, New Jersey, with its first facility opening in 1867. The organization is the largest employer in the county, with over 5,000 employees across the health system. The communities St. Joseph’s Health serves...
by Noah Larsen | Nov 30, 2022 | Community Health
Diabetes increases the risk of heart disease and stroke and can lead to other serious complications, such as kidney failure, blindness, and amputation of a toe, foot, or leg. People with diabetes spend more on health care, have fewer productive years, and miss more...
by Noah Larsen | Nov 17, 2022 | Patient Experience
In today’s healthcare landscape, many organizations offer patients the chance to take their CG-CAHPS survey as they’re leaving the facility on a tablet or similar web-based device, commonly known as point-of-care surveys. This option may sound promising to healthcare...
by Noah Larsen | Nov 3, 2022 | Market Perception
We are well into football season this year, and I started to think about the similarities between successful, popular NFL teams and hospitals with strong brands. Before I go into that, I want to clarify that when referring to a brand, I am not just referring to their...
