by Noah Larsen | Feb 24, 2022 | Patient Experience
Today’s episode of the Healthcare Experience Matters Podcast from our Healthcare Experience Foundation partners is a discussion about agency nurses and the patient experience with Dianna D. Knight, MSN, RN, NEA-BC. Dianna is Executive Director of Patient and Family...
by Noah Larsen | Feb 23, 2022 | Employee Experience
Part of the Team: How to effectively include agency nurses in your PX efforts Hosted by Dianna Knight, MSN, RN, NEA-BC, and Aranzazu Conklin, MSN, RN, CPHQ, CCRN-K, of WakeMed Health & Hospitals Patient care teams include more agency nurses than ever before, and...
by Noah Larsen | Feb 17, 2022 | Creating a Culture of Positivity
PRC’s PX Success Series “Creating a Culture of Positivity” sessions provide a framework for embracing and enhancing excellence, keeping a focus on top box, and how to respond to changes in score by avoiding common pitfalls, identifying improvements,...
by Noah Larsen | Feb 17, 2022 | Confidence in Reporting
PRC’s PX Success Series “Confidence in Reporting” sessions educate you on the feedback provided in PRC’s reporting of your patient data, so you are empowered to understand, discuss, and act upon your data. These sessions provide an explanation...
by Noah Larsen | Feb 17, 2022 | Why is PX important?
PRC’s PX Success Series “Why is PX Important?” sessions provide education on the power of excellence, including the impact on loyalty, and the outcomes of creating an excellent experience. Also included in this series is an overview of the importance...
