by Noah Larsen | May 19, 2022 | Patient Experience
Our guest on today’s episode of the Healthcare Experience Matters Podcast created by our Healthcare Experience Foundation (HXF) partners is Dr. Joshua Schwarzbaum. He joins us to discuss the “Code Breathe” initiative that he helped develop in the Emergency Department...
by Noah Larsen | May 12, 2022 | Employee Experience
Today’s Healthcare Experience Matters podcast episode features a recent webinar from our Healthcare Experience Foundation (HXF) partners. This webinar is entitled, “Speed to Trust: What Can We Gain with Better Senior Leader Rounding?” If you missed the webinar earlier...
by Noah Larsen | May 11, 2022 | Patient Experience
CARES was designed by our PRC Excellence Accelerator team to create highly reliable patient experiences of care through behaviors. CARES is built to be something simple to remember, realistic to train and teach, easy to execute across your organization. Our team was...
by Noah Larsen | May 5, 2022 | Employee Experience
Win Howard is once again our guest on Healthcare Experience Matters, created by our Healthcare Experience Foundation partners. Win joins our podcast to discuss a topic that is near and dear to his heart—gratitude. Today’s discussion focuses on the implementation of...
by Noah Larsen | May 4, 2022 | Patient Experience
PRC has interviewed hundreds of thousands of patients about the experience of visiting their doctor’s office, using both the PRC Loyalty Survey and the Clinician & Group (CG-CAHPS) Survey. Time and time again, our research shows that four things significantly...
