by Noah Larsen | Sep 9, 2021 | Physician Partnership
PRC teamed up with our Healthcare Experience Foundation (HXF) partners for this week’s episode of Healthcare Experience Matters, exploring the importance of senior leader rounding on physicians and providers with HXF co-founder and president, Katie Owens. Katie...
by Noah Larsen | Sep 9, 2021 | Patient Experience
CMS provided the FY 2022 IPPS Final Rule, which provides guidance on the use of CY2020 HCAHPS data for Value Based Purchasing (VBP). Previously, we learned that CMS was not going to use the Q1 2020 or Q2 2020 data in VBP, the submission of which was optional. If you...
by Noah Larsen | Sep 2, 2021 | Patient Experience
Kathleen Lynam, an Executive Coach and Senior Advisor with the Healthcare Experience Foundation (HXF) PRC Excellence Accelerator® Coach joins today’s episode of our HXF partners’ Healthcare Experience Matters podcast. Mindfulness and the ongoing, positive impact...
by Noah Larsen | Aug 31, 2021 | Patient Experience
The goal of our HCAHPS Experience Resources is to equip your patient experience improvement efforts and create lasting results. In our work, we have the opportunity to work with extraordinary leaders, staff, and physicians who care deeply about cultures that strive to...
by Noah Larsen | Aug 26, 2021 | Physician Partnership
Katie Owens, Healthcare Experience Foundation (HXF) co-founder and president joins the Healthcare Experience Matters podcast hosted by our HXF partners for an energetic discussion about physician loyalty this week. As discussed with Katie, there are many ways we can...
