by Noah Larsen | Oct 5, 2021 | Patient Experience
Mission Regional Medical Center is a 297-bed nonprofit community hospital in Mission, Texas with mostly semi-private rooms. The Joint Commission-accredited hospital employs 1,000 people and currently sports a 1% turnover rate, compared to the 17% national average. In...
by Noah Larsen | Sep 30, 2021 | Employee Experience
Today’s Healthcare Experience Matters podcast episode from our Healthcare Experience Foundation (HXF) partners features a recent webinar from HXF, entitled “More COVID? More than I Can Take? Finding Individual Strength in Our Collective Experience.” It has been edited...
by Noah Larsen | Sep 23, 2021 | Physician Partnership
There are many different reasons why supporting physician engagement is crucial. Why healthcare institutions of all sizes and scope should make physician engagement a major priority is explored on this episode of Healthcare Experience Matters, created by our partners...
by Noah Larsen | Sep 9, 2021 | Physician Partnership
PRC teamed up with our Healthcare Experience Foundation (HXF) partners for this week’s episode of Healthcare Experience Matters, exploring the importance of senior leader rounding on physicians and providers with HXF co-founder and president, Katie Owens. Katie...
by Noah Larsen | Sep 9, 2021 | Patient Experience
CMS provided the FY 2022 IPPS Final Rule, which provides guidance on the use of CY2020 HCAHPS data for Value Based Purchasing (VBP). Previously, we learned that CMS was not going to use the Q1 2020 or Q2 2020 data in VBP, the submission of which was optional. If you...
