by Noah Larsen | Sep 2, 2021 | Patient Experience
Kathleen Lynam, an Executive Coach and Senior Advisor with the Healthcare Experience Foundation (HXF) PRC Excellence Accelerator® Coach joins today’s episode of our HXF partners’ Healthcare Experience Matters podcast. Mindfulness and the ongoing, positive impact...
by Noah Larsen | Aug 31, 2021 | Patient Experience
The goal of our HCAHPS Experience Resources is to equip your patient experience improvement efforts and create lasting results. In our work, we have the opportunity to work with extraordinary leaders, staff, and physicians who care deeply about cultures that strive to...
by Noah Larsen | Aug 26, 2021 | Physician Partnership
Katie Owens, Healthcare Experience Foundation (HXF) co-founder and president joins the Healthcare Experience Matters podcast hosted by our HXF partners for an energetic discussion about physician loyalty this week. As discussed with Katie, there are many ways we can...
by Noah Larsen | Aug 24, 2021 | Patient Experience
The goal of our HCAHPS Experience Resources is to equip your patient experience improvement efforts and create lasting results. In our work, we have the opportunity to work with extraordinary leaders, staff, and physicians who care deeply about cultures that strive to...
by Noah Larsen | Aug 17, 2021 | Employee Experience
Dedicated employees make excellent patient experience possible. Knowing this means prioritizing the retention of excellent employees to ensure the best care experience in your facility. However, such retention may be easier said than done. In many respects, for...