by PRC | Sep 26, 2018 | Employee Experience
Employee Retention: The Strategic Imperative Turnover remains a pressing issue for healthcare leaders. Failing to hire and retain our best employees jeopardizes morale, patient experiences of care and quality/safety outcomes; as well as is a direct cost to the bottom...
by PRC | Sep 20, 2018 | Employee Experience
By: Cynthia A. King, PhD, Director of Client Organizational Development Most of us have been there at least once in our lives. You head out, traveling for work or vacation, and suddenly an unexpected situation delays you. Whether it’s due to weather, a mechanical...
by PRC | Apr 24, 2018 | Employee Experience, Patient Experience
As part of PRC’s celebration of Patient Experience Week with the Beryl Institute, we’re publishing a series of four daily blog posts discussing key elements of an excellent patient experience: communication, teamwork, safety, and timeliness. Mel Policicchio In the...
by PRC | Apr 23, 2018 | Employee Experience, Patient Experience
As part of PRC’s celebration of Patient Experience Week with the Beryl Institute, we’re publishing a series of four daily blog posts discussing key elements of an excellent patient experience: communication, teamwork, safety, and timeliness. It’s no secret that...
by PRC | Apr 16, 2018 | Employee Experience, Patient Experience
What is psychological safety and what does it mean for you and your team? Join us in Charleston to find out, no matter where in the world you might be! Live! From Charleston with PRC Join us on Tuesday, May 22 at 9 am EST, tune in to hear Dr. Michael Leonard’s keynote...
