by Noah Larsen | Feb 3, 2022 | Employee Experience
Timothy Seay-Morrison, EdD, LCSW, co-author of the research article called, Factors Affecting Burnout Among Medical Assistants, joins our Healthcare Experience Foundation (HXF) partners for the Healthcare Experience Matters podcast this week to discuss the study. Dr....
by Noah Larsen | Jan 27, 2022 | Employee Experience, Patient Experience
Fostering a Culture of Excellence Hosted by Amy Searls and Kane Dawson of Prime Healthcare As with other health systems across the nation, Prime Healthcare’s patient experience model has pivoted in lieu of COVID and staffing challenges. Hear about how one of...
by Noah Larsen | Dec 9, 2021 | Employee Experience, Patient Experience
Loyal listeners of our Healthcare Experience Foundation partners’ Healthcare Experience Matters podcast are in for a treat today as we hear from Win Howard, a devoted and passionate healthcare leader. Win is the Chief Executive Officer (CEO) of Asante Three...
by Noah Larsen | Nov 25, 2021 | Employee Experience
The importance of gratitude is something that should always be top of mind, but it is especially relevant to discuss around the holidays. Being released on the same day as Thanksgiving here in the United States, Katrina Coleman, BSN, MSN, joins our Healthcare...
by Noah Larsen | Oct 28, 2021 | Employee Experience
Loyal listeners of Healthcare Experience Matters–the official podcast of our Healthcare Experience Foundation partners–are in for another treat with today’s episode, joined by Dr. Rachel Lipner and Meredith Jones for a discussion about the many ways we can support...
by Noah Larsen | Oct 14, 2021 | Employee Experience
Today’s guest on Healthcare Experience Matters from our Healthcare Experience Foundation (HXF) partners is Katie Owens, president of HXF, for a discussion about compassion fatigue and its impact on healthcare workers. Compassion fatigue is often conflated with...