by Noah Larsen | Sep 30, 2021 | Employee Experience
Today’s Healthcare Experience Matters podcast episode from our Healthcare Experience Foundation (HXF) partners features a recent webinar from HXF, entitled “More COVID? More than I Can Take? Finding Individual Strength in Our Collective Experience.” It has been edited...
by Noah Larsen | Aug 17, 2021 | Employee Experience
Dedicated employees make excellent patient experience possible. Knowing this means prioritizing the retention of excellent employees to ensure the best care experience in your facility. However, such retention may be easier said than done. In many respects, for...
by Noah Larsen | Jul 29, 2021 | Employee Experience
The latest episode of Healthcare Experience Matters, the official podcast of our Healthcare Experience Foundation (HXF) partners is a chat with Katie Owens (HXF co-founder and president) about the Conversation Curve™. Simply put, the Conversation Curve™ is a conflict...
by Isaiah Dominguez | Jan 8, 2021 | Employee Experience
Empowered women empower women. And although we all know we need to close the gender gap in healthcare, this demands more than telling women to just climb the corporate ladder—it’s about creating the confidence to do so. The American Hospital Association reports that...
by Noah Larsen | Aug 18, 2020 | Employee Experience, Patient Experience
Asante Three Rivers Medical Center is a 125-bed acute care hospital in Grants Pass, Oregon, part of the Asante health system with locations across Southern Oregon. Altogether, Asante has been ranked as a “Top-15 Health System” by IBM Watson Health for...
by Noah Larsen | Aug 7, 2020 | Employee Experience
As the Joint Commission updates their policies for After Action Reports to better reflect COVID-19 and similar crises, conducting a PRC After Action Review is an effective way to meet the Joint Commission’s standards. From a gas leak to a global pandemic, crises creep...
