2025 Healthcare Leadership Award Recipients Announced

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ICH CAHPS Updates for 2021

ICH CAHPS Updates for 2021

As with many other CAHPS® programs, publicly reported ICH CAHPS data has been frozen on Care Compare due to optional data submissions during spring 2020. The April 2021 update, which would have shown 2019 fall and 2020 spring survey results, will be skipped. The next...
Unveiling PRC VoicesAi

Unveiling PRC VoicesAi

Join PRC’s Jan Gnida, Senior Vice President, Research Operations, and Ascension’s Peter McCall, Director, Person and Care Team Experience, for a client-exclusive webinar about VoicesAi and how its sentiment analysis can help your hospital synthesize qualitative...
HCAHPS Experience Resources: Cleanliness

HCAHPS Experience Resources: Cleanliness

The goal of our HCAHPS Experience Resources is to equip your patient experience improvement efforts and create lasting results. In our work, we have the opportunity to work with extraordinary leaders, staff, and physicians who care deeply about cultures that strive to...