by Noah Larsen | Jan 7, 2020 | Employee Experience, Patient Experience
Our Best Practices series provides insights from clients for clients to share successful methods on various topics. As your trusted partner in healthcare, we offer these pieces of Premium Content for our clients to learn from each other with real-time...
by Isaiah Dominguez | Dec 17, 2019 | Patient Experience
PRC is a partner in every sense of the word — we define success the way our clients define success. We understand the regulatory, demographic, and financial challenges hospitals face in today’s marketplace. Everything we do is designed to help hospitals build a...
by Noah Larsen | Dec 16, 2019 | Patient Experience
Our Best Practices series provides insights from clients for clients to share successful methods on various topics. As your trusted partner in healthcare, we offer these pieces of Premium Content for our clients to learn from each other with real-time...
by Isaiah Dominguez | Dec 9, 2019 | Patient Experience
With the sharp decline in national HCAHPS response rates over the past few years, PRC has researched response rate data trends and the relationships between reporting variables. In our published PXJ research regarding the correlation of response rates and HCAHPS...
by Isaiah Dominguez | Dec 6, 2019 | Excellence Accelerator, Patient Experience, Utility
PRC was excited to host our second, sold out Excellence in Healthcare Summit in Tulsa, OK on Nov 15th, 2019. Our experienced team of presenters from PRC, Excellence Accelerator®, and Industry leaders engaged a full house of attendees on a range of topics from...
by Isaiah Dominguez | Dec 4, 2019 | Patient Experience
On November 19th, 2019, the Agency for Healthcare Research and Quality (AHRQ) presented Recent Insights into CAHPS Survey Modes and Response Rates. The AHRQ moderator set the stage by clearly articulating that the goal of this research is to evaluate strategies for...
