by Isaiah Dominguez | Dec 23, 2019 | Utility
We started Mondays With Mel one year ago with the goal of giving even the smallest voices in healthcare a platform to share their stories. After 12 episodes, a bonus patient experience week mini-cast, and countless memories made, we’re so excited to roll out...
by Isaiah Dominguez | Dec 11, 2019 | Utility
Whether you’ve hung the stockings, started snacking on candy canes, or are waiting for that next wintery day, the holiday season has arrived! Thank you for your partnership and striving for excellence with us. As we celebrate the giving season, we recognize our...
by Isaiah Dominguez | Dec 6, 2019 | Excellence Accelerator, Patient Experience, Utility
PRC was excited to host our second, sold out Excellence in Healthcare Summit in Tulsa, OK on Nov 15th, 2019. Our experienced team of presenters from PRC, Excellence Accelerator®, and Industry leaders engaged a full house of attendees on a range of topics from...
by Isaiah Dominguez | Nov 20, 2019 | Patient Experience, Utility
Personally, I love to take advantage of opportunities as they present themselves. Whether a prospect comes at me professionally or in my private life, I can’t resist the chance to experience, pursue, or learn something new. One might even call this FOMO—or “fear of...
by Isaiah Dominguez | Oct 14, 2019 | Utility
When I was very young, I wanted to be a zookeeper. Not because I had a strong yen for biology or a desire to clean up after elephants, but because I was deeply indignant that going to the zoo only meant looking, not touching. I wanted so badly to pet the lions, but...
by Isaiah Dominguez | Sep 5, 2019 | Employee Experience, Utility
Is the tree shaking, or am I? Peeling my arm off the tree trunk and examining my hand revealed I was indeed the unsteady party. I pressed my face against the rough bark and steeled my nerves. I was going to team build if it killed me. Relying on my stubbornness to...
