by Noah Larsen | Sep 1, 2022 | Patient Experience
Today’s podcast with Dr. Kacey Gibson might best be summed up in three simple words: “Just Be Human.” We are excited to be joined by Dr. Gibson for the first time on our Healthcare Experience Foundation (HXF) partners’ Healthcare Experience Matters Podcast this...
by Noah Larsen | Aug 30, 2022 | Patient Experience
A recent podcast published by CMS reviewed statistics surrounding representativeness among HCAHPS surveys and response rates for different survey modes. The continued need for a representative survey sample helps accomplish CMS’, and many organization’s goals for...
by Noah Larsen | Aug 29, 2022 | Patient Experience
In a recent final rule, CMS finalized the delay of the current start date of the Radiation Oncology (RO) Model from 1/1/23 to a date that will be established through future rulemaking. CMS still believes that the RO model is valuable, but recognizes that the RO model...
by Noah Larsen | Aug 26, 2022 | Patient Experience
CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems (IPPS), which can be viewed here. As proposed in May, for FFY2023, CMS is suppressing several VBP measures and implementing a special scoring methodology that results in each...
by Noah Larsen | Aug 25, 2022 | Employee Experience, Physician Partnership
This week on the Healthcare Experience Matters podcast hosted by our Healthcare Experience Federation (HXF) partners, we are exploring the practical application of new research on leader behaviors. This is a fantastic recap on what’s new in this field and how we can...
