by Noah Larsen | Aug 7, 2020 | Employee Experience
As the Joint Commission updates their policies for After Action Reports to better reflect COVID-19 and similar crises, conducting a PRC After Action Review is an effective way to meet the Joint Commission’s standards. From a gas leak to a global pandemic, crises creep...
by Noah Larsen | Jul 30, 2020 | Community Health
From a PRC pulse survey conducted in July 2020, over half (53.7%) of American adults are not aware of local mental health resources available during the COVID-19 pandemic. The PRC National Coronavirus Community Impact Survey further highlights important findings about...
by Noah Larsen | Jun 17, 2020 | Patient Experience
In the spring of 2020, medical practices that were easing into a blended approach for patient visits of 10% telehealth/90% in-person suddenly found those numbers flipped upside down. Some practices hadn’t even started down the telehealth road; others had completely...
by Noah Larsen | May 29, 2020 | Employee Experience, Patient Experience
PRC has the pleasure of working with hospitals and health systems around the country who continue to offer excellent care during the COVID-19 health crisis. However, it’s important to remember that excellent care cannot be achieved without the work of an equally...
by Noah Larsen | May 21, 2020 | Employee Experience, Excellence Accelerator
Created by PRC Excellence Accelerator® coaches in partnership with Maryland Healthcare Education Institute, the Compassion Tribe Video Series is a collection of videos to help healthcare organizations manage, work, and lead during the COVID-19 health crisis, with this...