by Noah Larsen | Mar 4, 2026 | CAHPS Updates, Patient Experience
Since 2016, CMS’ public reporting has included Overall Hospital Quality Star Ratings to easily compare the quality of hospitals and health systems in the United States. Ahead of its 10th year of use, CMS announced new changes to the calculations of the ratings which...
by Noah Larsen | Feb 25, 2026 | CAHPS Updates, Patient Experience
In January 2026, CMS held a webinar announcing details surrounding a new CAHPS® study, the End-of-Life Care Survey. Approved by AHRQ, the survey is intended to measure patient experience spanning across all care settings and providers involved in a patient’s final...
by Noah Larsen | Feb 24, 2026 | CAHPS Updates, Patient Experience
If your organization conducts the In-Center Hemodialysis CAHPS survey (ICH CAHPS), spring 2026 will mark important changes to its contents and dimensions. These changes remove and consolidate several questions, aiming to streamline the survey experience for patients...
by Noah Larsen | Dec 23, 2025 | CAHPS Updates, Patient Experience
Rest and recovery are vital for healing. Hospital staff play a key role by creating a quiet, comfortable environment and minimizing disruptions. Quality rest can speed recovery, reduce complications, and improve the overall experience. By protecting patients’ rest,...
by Noah Larsen | Nov 11, 2025 | CAHPS Updates, Patient Experience
Explore best practices for CAHPS for MIPS survey dimensions compiled by PRC’s CAHPS® experts. Survey Question: In the last 6 months, how often was it easy to get appointments with specialists? Why it Matters: Timely access to specialist care is critical for...
by Noah Larsen | Nov 10, 2025 | CAHPS Updates, Patient Experience
To further support our clients’ healthcare excellence journeys, the PRC CAHPS® team compiles quarterly reports of the latest updates and developments surrounding CMS’ line of CAHPS surveys. If you would like to receive these reports as an email, please...
