by James Ratliff | Jun 8, 2026 | CAHPS Updates, Patient Experience
Updated June 2026 – July 2024 through June 2025 Discharges Care Compare recently refreshed to contain data from July 2024—June 2025 discharges. This publicly reported data is now available on the HCAHPS Scorecard, where you can view any of the publicly reported HCAHPS...
by Noah Larsen | May 21, 2026 | CAHPS Updates, Patient Experience
To further support our clients’ healthcare excellence journeys, the PRC CAHPS® team compiles quarterly reports of the latest updates and developments surrounding CMS’ line of CAHPS surveys. If you would like to receive these reports as an email, please...
by Noah Larsen | May 11, 2026 | CAHPS Updates, Patient Experience
CMS recently announced the mandating of a new patient experience study to measure outpatient surgery or procedure care. The Information Transfer Patient‑Reported Outcome Performance Measure (PRO-PM) program seeks to assess patient perceptions of the information...
by Noah Larsen | Mar 6, 2026 | CAHPS Updates, Patient Experience
To further support our clients’ healthcare excellence journeys, the PRC CAHPS® team compiles quarterly reports of the latest updates and developments surrounding CMS’ line of CAHPS surveys. If you would like to receive these reports as an email, please...
by Noah Larsen | Mar 4, 2026 | CAHPS Updates, Patient Experience
Since 2016, CMS’ public reporting has included Overall Hospital Quality Star Ratings to easily compare the quality of hospitals and health systems in the United States. Ahead of its 10th year of use, CMS announced new changes to the calculations of the ratings which...
by Noah Larsen | Feb 25, 2026 | CAHPS Updates, Patient Experience
In January 2026, CMS held a webinar announcing details surrounding a new CAHPS® study, the End-of-Life Care Survey. Approved by AHRQ, the survey is intended to measure patient experience spanning across all care settings and providers involved in a patient’s final...
