by Noah Larsen | Dec 23, 2025 | CAHPS Updates, Patient Experience
Rest and recovery are vital for healing. Hospital staff play a key role by creating a quiet, comfortable environment and minimizing disruptions. Quality rest can speed recovery, reduce complications, and improve the overall experience. By protecting patients’ rest,...
by James Ratliff | Dec 8, 2025 | CAHPS Updates, Patient Experience
Updated December 2025 – January through December 2024 Discharges Care Compare recently refreshed to contain data from January—December 2024 discharges. This publicly reported data is now available on the HCAHPS Scorecard, where you can view any of the publicly...
by Noah Larsen | Nov 11, 2025 | CAHPS Updates, Patient Experience
Explore best practices for CAHPS for MIPS survey dimensions compiled by PRC’s CAHPS® experts. Survey Question: In the last 6 months, how often was it easy to get appointments with specialists? Why it Matters: Timely access to specialist care is critical for...
by Noah Larsen | Nov 10, 2025 | CAHPS Updates, Patient Experience
To further support our clients’ healthcare excellence journeys, the PRC CAHPS® team compiles quarterly reports of the latest updates and developments surrounding CMS’ line of CAHPS surveys. If you would like to receive these reports as an email, please...
by Noah Larsen | Nov 3, 2025 | CAHPS Updates, Patient Experience
Molly Hemphill, MPA, guides a presentation to help teams conduct a Psychiatric Inpatient Experience (PIX) Survey. This quick video will get you up-to-speed with the latest from CMS and what to expect ahead of the mandated January 1, 2026 launch. For additional...
by Noah Larsen | Nov 3, 2025 | CAHPS Updates, Patient Experience
Explore best practices for CAHPS for MIPS survey dimensions compiled by PRC’s CAHPS® experts. Survey Question 1: When you and this provider talked about starting or stopping a prescription medicine, did this provider ask you what you thought was best for you?...
