by James Ratliff | Jun 8, 2026 | CAHPS Updates, Patient Experience
Updated June 2026 – July 2024 through June 2025 Discharges Care Compare recently refreshed to contain data from July 2024—June 2025 discharges. This publicly reported data is now available on the HCAHPS Scorecard, where you can view any of the publicly reported HCAHPS...
by Noah Larsen | May 23, 2026 | CAHPS Updates, Patient Experience
The transition from hospital to home is a high-risk period for patients. Providing clear information about “what to watch for” reduces post-discharge anxiety and prevents unnecessary readmissions. Notably, this measure asks specifically whether the...
by Noah Larsen | May 21, 2026 | CAHPS Updates, Patient Experience
To further support our clients’ healthcare excellence journeys, the PRC CAHPS® team compiles quarterly reports of the latest updates and developments surrounding CMS’ line of CAHPS surveys. If you would like to receive these reports as an email, please...
by Noah Larsen | May 11, 2026 | CAHPS Updates, Patient Experience
CMS recently announced the mandating of a new patient experience study to measure outpatient surgery or procedure care. The Information Transfer Patient‑Reported Outcome Performance Measure (PRO-PM) program seeks to assess patient perceptions of the information...
by Noah Larsen | Mar 23, 2026 | CAHPS Updates, Patient Experience
This measure captures something that every patient instinctively notices: whether the people caring for them actually know their story. When a patient watches a nurse enter the room and immediately ask questions that were already answered two shifts ago, or sees a...
by Noah Larsen | Mar 6, 2026 | CAHPS Updates, Patient Experience
To further support our clients’ healthcare excellence journeys, the PRC CAHPS® team compiles quarterly reports of the latest updates and developments surrounding CMS’ line of CAHPS surveys. If you would like to receive these reports as an email, please...
