by Noah Larsen | Aug 28, 2026 | CAHPS Updates, Patient Experience
To further support our clients’ healthcare excellence journeys, the PRC CAHPS® team compiles quarterly reports of the latest updates and developments surrounding CMS’s line of CAHPS surveys, as well as other patient measure mandates. If you would like to receive these...
by James Ratliff | Aug 21, 2026 | CAHPS Updates, Patient Experience
Updated August 2026 – October 2024 through September 2025 Discharges Care Compare recently refreshed to contain data from October 2024—September 2025 discharges. This publicly reported data is now available on the HCAHPS Scorecard, where you can view any of the...
by Noah Larsen | May 23, 2026 | CAHPS Updates, Patient Experience
The transition from hospital to home is a high-risk period for patients. Providing clear information about “what to watch for” reduces post-discharge anxiety and prevents unnecessary readmissions. Notably, this measure asks specifically whether the...
by Noah Larsen | May 21, 2026 | CAHPS Updates, Patient Experience
To further support our clients’ healthcare excellence journeys, the PRC CAHPS® team compiles quarterly reports of the latest updates and developments surrounding CMS’ line of CAHPS surveys. If you would like to receive these reports as an email, please...
by Noah Larsen | May 11, 2026 | CAHPS Updates, Patient Experience
CMS recently announced the mandating of a new patient experience study to measure outpatient surgery or procedure care. The Information Transfer Patient‑Reported Outcome Performance Measure (PRO-PM) program seeks to assess patient perceptions of the information...
by Noah Larsen | Mar 23, 2026 | CAHPS Updates, Patient Experience
This measure captures something that every patient instinctively notices: whether the people caring for them actually know their story. When a patient watches a nurse enter the room and immediately ask questions that were already answered two shifts ago, or sees a...
