by Noah Larsen | Jun 18, 2025 | CAHPS Updates, Patient Experience
PX 2025: HCAHPS 2.0 Early Trends and Insights OnDemand Webinar Now Available Presented by: Audrey Page, CPXP, Senior Vice President, Patient Experience Solutions at PRC Katie Owens, Co-Founder & President at Healthcare Experience Foundation Join us for an...
by Noah Larsen | May 23, 2025 | CAHPS Updates, Patient Experience
Written by: Matthew Holt, MPH, CAHPS® Project Manager Teresa Olson, Director, CAHPS® Production; Audrey Page, CPXP, Senior Vice President Patient Experience Solutions HCAHPS 2.0, implemented as of January 2025, brings a range of implications for hospitals. To help you...
by Noah Larsen | Feb 12, 2025 | CAHPS Updates, Patient Experience
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is one of the most commonly used studies in patient experience research. Like fellow CAHPS® surveys, it provides a standardized model for patients to rate and assess their options for...
by Noah Larsen | Sep 10, 2024 | CAHPS Updates, Patient Experience
HCAHPS: Revised for 2025 OnDemand Webinar Now Available Hosted by: Jan Gnida, CPXP, Senior Vice President, Research Operations at PRC Matthew Holt, MPH, Director, CAHPS Production at PRC What’s ahead for HCAHPS? With decades of of CAHPS expertise under their...
by Noah Larsen | Aug 30, 2024 | CAHPS Updates, Patient Experience
Sifting through the final rule from the Center for Medicare & Medicaid Services (CMS) can be overwhelming. Thankfully, our CAHPS® team at PRC reviewed the new releases and compiled an infographic with all the main takeaways. From design changes from updates to...
by Noah Larsen | Aug 21, 2024 | CAHPS Updates, Patient Experience
CMS confirmed several changes for HCAHPS process and included several survey changes confirmed in the following final rule that can be viewed here. These process and survey changes are listed below and will begin with discharges from January 1st, 2025, forward. Survey...
